WashPucks

have_a_question2

Terms of Use


THIS AGREEMENT GOVERNS YOUR PURCHASE OF PRODUCTS FROM WashPucks LLC ("WashPucks"). PLEASE READ IT CAREFULLY. NO OTHER TERMS APPLY. BY SUBMITTING YOUR ORDER YOU ARE AGREEING TO THESE TERMS.


Definitions:

"Product" shall mean any item offered for sale on the WashPucks.com web site or WashPucks direct sales materials (ads, catalogs, specifications sheets etc.), including but not limited to anti-vibration devices, accessories, and documentation.

Entire Agreement:

The terms and conditions herein may NOT be altered, supplemented, or amended by the use of any additional document(s) that purport to be an agreement of the parties. Any attempt to supplement or amend these terms and conditions or to enter an order for Product(s) which is subject to additional or altered terms and conditions shall be null and void.

Orders/ Acceptance by WashPucks/Acceptance of This Agreement by You:

All orders of Products placed by you with WashPucks are non-cancelable and shall be subject to acceptance by WashPucks. WashPucks reserves the right to reject any order you place with us, and/or to limit the quantities on any order. Notwithstanding any order confirmation or other communications sent by WashPucks, your order shall not be deemed accepted by WashPucks until WashPucks shipment of the products ordered. Your submission of your order shall constitute your full acceptance of these terms and conditions. IF YOU DO NOT ACCEPT THESE TERMS, PLEASE DO NOT SUBMIT AN ORDER.

Limited Warranties:

With respect to WashPucks branded Products, WashPucks makes no warranties except those stated in the WashPucks limited warranty cards included with the Products, or, in the case of optional extended warranties issued by WashPucks, such extended warranty documentation. With respect to third party (i,e,. non-WashPucks branded) Products, such Products are sold by WashPucks AS IS. However the third party manufacturer or supplier of these Products may offer its own warranties, and you agree to look solely to such manufacturer or supplier for any warranty related claims. WASHPUCKS EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MECHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTIES OF NON-INFRINGEMENT.


Payment Terms; Price Confirmation; Billing Errors:

Unless otherwise indicated, the purchase price of Products will be billed in full at the time of Product shipment. WashPucks will charge credit cards upon shipment. WashPucks accepts Mastercard, Visa, American Express and Discover. WashPucks does not accept cash, COD or purchase orders. WashPucks payment terms are subject to change without notice at WashPucks's sole discretion. For web orders, we confirm the price of a Product as part of our order processing procedures. In the unlikely event that a price stated on a WashPucks Web site or direct sales materials are incorrect, then the following applies: If a Product's correct price is lower than our stated price, we charge the lower price and ship you the Product. If a Product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. WashPucks shall not be liable for any billing errors unless you advise us of such billing error within sixty (60) days of its transaction date.

Products:


WashPucks continually updates and revises Products. WashPucks may revise and/or discontinue Products at any time. Changes in Products shipped and Products described on WashPucks websites and/or direct sales materials are possible.

Coupons & Promotional Codes:

You may not use coupons or promotional codes toward the purchase of gift cards, refurbished or open-box returned product, shipping & handling or sales tax. Coupons and promotional codes are non-transferable, may only be used once and may not be redeemed for cash or credit. Unique coupon codes must be provided at time of redemption through WashPucks.com. Coupon and promotional code offers are void where prohibited, taxed or restricted by law. Lost coupons and promotional codes cannot be replaced. Coupon and promotional code offers are valid only in the United States, excluding territories. Coupon/promotional code programs may be terminated or modified by WashPucks at any time in its sole discretion.

Return Policy:

Customer satisfaction is our top priority and we want you to be completely satisfied with your purchase. We have a fully staffed team of experts who can walk you through the return process or offer assistance with any technical questions regarding the product. PLEASE INSPECT YOUR ORDER IMMEDIATELY UPON ARRIVAL. DO NOT DISPOSE OF THE BOX OR ANY PACKAGING MATERIALS UNTIL YOU HAVE INSPECTED YOUR ORDER AND ARE SATISFIED WITH THE PRODUCT YOU HAVE RECEIVED. If you are not satisfied with your purchase, you can return or exchange the product. All products properly returned under this policy are eligible for a refund or credit to the original method of payment. Product must be returned in the original packaging. We will credit you for the total purchase price, upon receipt of the product, less any shipping & handling fees. Please contact customer service at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it for further instructions on how to process your return. Please note that you are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to product while in transit to WashPucks. If you return product to WashPucks (1) without a return authorization from WashPucks or (2) beyond the 30 day issuance period, or (3) without proper packaging, WashPucks retains the right to either refuse delivery of such return or charge you a restocking fee. In the unlikely event that there was an error on our part, please call us within 30 days and we will send you the correct product, replacement product, or replacement parts at no additional cot to you.

Shipping and Handling/Risk of Loss:


Product prices do not include shipping and handling. WashPucks will use its discretion in selecting a reputable carrier and appropriate means of shipment. Risk of loss or damage to Products in transit is yours. In the event of Product damage or loss during transit, it is your responsibility to file a claim with the carrier.

Limitation of Liability:

BOTH YOURS AND WASHPUCKS LIABILITY SHALL BE LIMITED TO THE PRICE PAID FOR PRODUCT. IN NO EVENT SHALL EITHER YOU OR WASHPUCKS BE LIABLE TO THE OTHER FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM PERFORMANCE OR FAILURE TO PERFORM UNDER THIS AGREEMENT, OR FROM THE FURNISHING, PERFORMANCE OR USE OF ANY GOODS OR SERVICE SOLD PURSUANT HERETO, WHETHER DUE TO A BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE , OR OTHERWISE. NEITHER YOU NOR WASHPUCKS SHALL HAVE ANY LIABILITY TO THE OTHER FOR INDIRECT OR PUNITIVE DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN.

Taxes:

Prices do not include any sales, local or other similar taxes. Where applicable, taxes will be shown on and added to your invoice. All such taxes shall be paid by you.

Resale:

You certify and agree that you are purchasing Product(s) for your own internal use only, and not for resale. You shall not remove components from Product for resale.

Title:

Title to Product(s) passes from WasPucks to you upon shipment from WashPucks's facility.

Governing Law/Waiver of Jury Trial:

This Agreement and all purchases hereunder shall be governed by and construed under the law of the state of Illinois, without regard to conflicts of laws rules. You agree that the courts of Illinois shall have exclusive jurisdiction over the parties for all disputes. Venue shall lie exclusively and only in either (i) Cook County, or (ii) State of Illinois; THE PARTIES HEREBY WAIVE TRIAL BY JURY WITH RESPECT TO ANY DISPUTE RELATING TO THIS AGREEMENT OR YOUR ORDER.

Headings:

The section headings used herein are for convenience or reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived there from.


Force Majeure:

WashPucks shall not be liable for any delay or failure in performance caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labor difficulties, equipment failures, or any other causes beyond the control of WashPucks. Quantities are subject to availability. In the event of shortage, WashPucks may allocate sales and deliveries in its sole discretion.

Waiver/Invalidity:


Failure of WashPucks to insist upon strict performance of any provisions hereof shall not be deemed a waiver of its right and remedies. If any provision of this Agreement is deemed by a court to be unenforceable, the remainder shall stay in effect.

Entire Agreement:

These terms and conditions constitute the entire and exclusive agreement between you and WashPucks concerning the Products and your purchase hereunder and supersedes any and all statements or other agreements, whether oral or written, between you and WashPucks.

Trademark:

The trademark "WashPucks" and any other product names, service names or logos of WASHPUCKS used, quoted and/or referenced in this Web Site are trademarks or registered trademarks of WashPucks LLC or any of its affiliates. Other product names and/or company names used in the Web Site may be protected as their trademarks and/or trade names.

Unsubscribe:

if you prefer not to receive commercial email from WashPucks, or if you've changed your email address, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

This policy may be updated from time to time.